Refund policy

Last updated: June 5, 2026

At Liventrix.com, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a 30-day free return and refund policy.

Eligibility:

  • Returns must be made within 30 days from the date of delivery.
  • Items must be in their original condition and packaging.

How to Return:

  1. Contact our customer support at EdwinHenderson4891@hotmail.com to initiate a return.
  2. Provide your order number and reason for return.
  3. Ship the item back using a trackable shipping method.

Refunds:

  • Once your return is received and inspected, we will notify you of the approval status.
  • Approved refunds will be processed to your original payment method within 7–10 business days.
  • Shipping fees are non-refundable.

Exchanges:

  • We currently do not offer direct exchanges. Please return the item for a refund and place a new order.