Refund policy
Last updated: June 5, 2026
At Liventrix.com, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a 30-day free return and refund policy.
Eligibility:
- Returns must be made within 30 days from the date of delivery.
- Items must be in their original condition and packaging.
How to Return:
- Contact our customer support at EdwinHenderson4891@hotmail.com to initiate a return.
- Provide your order number and reason for return.
- Ship the item back using a trackable shipping method.
Refunds:
- Once your return is received and inspected, we will notify you of the approval status.
- Approved refunds will be processed to your original payment method within 7β10 business days.
- Shipping fees are non-refundable.
Exchanges:
- We currently do not offer direct exchanges. Please return the item for a refund and place a new order.